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The Top 3 Reasons CRM Initiatives (Still) Fail - And How To Avoid Them
sponsored by Pivotal CRM, a CDC Software solution
 | White Paper: | Posted: 10 Jun 2009
| | Published: | 09 Jun 2009 | |
Summary: |
This white paper looks at the top three reasons that CRM initiatives fail to achieve their goals and provides clear, practical recommendations for ensuring that your CRM initiative avoids these pitfalls and delivers desired returns.
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Best Practices of the Best-Run Sales Organizations
sponsored by SAP America Inc
| White Paper: | Posted: 08 Jun 2009
| | Published: | 01 Jun 2009 | |
Summary: |
Leadership teams in today's strongest sales groups have discovered best practices to achieve exponential results. This SAP Executive Insight looks at leading-edge companies and examines how they excel in areas where most sales organizations struggle.
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Protecting and Nurturing Your Brand: Maintain and Grow Brand Value in a Time of Crisis
sponsored by SAP America Inc
| White Paper: | Posted: 05 Jun 2009
| | Published: | 05 Jun 2009 | |
Summary: |
There are many elements that impact a company's brand. Concentrating on a select few lets you control financial investment while maximizing the returned benefit. This SAP Executive Insight focuses on efforts that target a key set of brand-related opportunities and describes how companies can strengthen brand value even in a recession.
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Operational Excellence: The New Lever of Profitability and Competitive Advantage
sponsored by SAP America Inc
| White Paper: | Posted: 05 Jun 2009
| | Published: | 01 Jan 2009 | |
Summary: |
The paper provides valuable evidence about the benefits of achieving aligned operational excellence. In it you'll discover why companies that build and align their operational capabilities for strategic advantage earn a distinct execution premium in their business performance.
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Managing IT in a Downturn: Beyond Cost Cutting
sponsored by SAP America Inc
| White Paper: | Posted: 05 Jun 2009
| | Published: | 01 Nov 2008 | |
Summary: |
Downturns give companies a chance to buck conventional wisdom and increase their IT investments. Targeted investments in many areas can generate efficiencies and revenue growth that surpass the savings from straight cost reductions.
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Identity-Enabled Web Services: Standards-based Identity for Web 2.0 - Today
sponsored by Ping Identity Corporation
| White Paper: | Posted: 05 Jun 2009
| | Published: | 05 Jun 2009 | |
Summary: |
Web Services are emerging as the preeminent method for program-to-program communication across corporate networks as well as the Internet. Securing Web Services has been a challenge until recently. This White Paper discusses how Identity-Enabled Web Services works, and why it is important.
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Get Closer To Your Best Customers: A Shift In Customer Strategies In A Time Of Crisis
sponsored by SAP America Inc
| White Paper: | Posted: 04 Jun 2009
| | Published: | 02 Jun 2009 | |
Summary: |
The extraordinary circumstances of the current economic crisis have changed the operating rules for companies of every size, in every industry. Companies now face a unique opportunity to reexamine traditional business practices and make much-needed changes - changes that will help them survive the downturn and flourish with the inevitable up...
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Oracle Business Brief: Keeping hold of your customers, especially in tough economic conditions
sponsored by Oracle Corporation
| White Paper: | Posted: 04 Jun 2009
| | Published: | 05 Jan 2009 | |
Summary: |
Midsized companies often feel challenged by their deep pocketed competitors. However, being a midsized business actually makes you more agile in the market. However, this agility is dependent on your ability to manage data, information, and develop processes. This paper will outline how Oracle can help assist your data management solutions.
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ONE Oracle News for Midsize Organizations - Issue 05
sponsored by Oracle Corporation
| White Paper: | Posted: 04 Jun 2009
| | Published: | 04 Jun 2009 | |
Summary: |
In this issue of ONE, Oracle takes a look at how insight combined with effective customer-facing processes can help you rise above your competition while at the same time gaining loyalty with your customers.
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Developing A Universal Approach To Cleansing Customer And Product Data
sponsored by SAP America Inc
| White Paper: | Posted: 04 Jun 2009
| | Published: | 02 Jun 2009 | |
Summary: |
Data quality has always been an important issue for companies, and this
is even more the case today. This paper reviews current industry problems concerning data quality, and takes a detailed look at how companies are addressing quality problems with customer, product, and other types of corporate data.
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Data Quality: A Survival Guide For Marketing
sponsored by SAP America Inc
| White Paper: | Posted: 04 Jun 2009
| | Published: | 02 Jun 2009 | |
Summary: |
Direct marketing is about communicating a message to a specific prospect or customer. This white paper from Business Objects, an SAP company, focuses on these concepts as they pertain to marketing, and particularly as they are supported by data quality functions inside of the broader EIM framework.
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SAP® BusinessObjects™ Data Services: One Product For Data Quality and Data Integration
sponsored by SAP America Inc
| White Paper: | Posted: 04 Jun 2009
| | Published: | 02 Jun 2009 | |
Summary: |
Introducing SAP® BusinessObjects™ Data Services breakthrough technology software for the enterprise information management market. The software unifies our leading data-quality and integration solutions - helping your organization to move, transform, and improve virtually any type of data anywhere, at any frequency.
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Learn how to Enhance your Online Customer Relationships
sponsored by Actuate
| White Paper: | Posted: 07 May 2009
| | Published: | 05 May 2009 | |
Summary: |
To truly meet the needs of the modern banking customer, banks must do more than simply provide multi- siloed, disconnected, and inconsistent channels. This business whitepaper includes recommendations from a leading analyst on driving customer retention.
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Let Customer Feedback Do the Driving
sponsored by SPSS Inc. Worldwide Headquarters
| White Paper: | Posted: 07 May 2009
| | Published: | 31 May 2007 | |
Summary: |
As the second installment in The Customer Innovation Series, this paper describes why and how Enterprise Feedback Management (EFM) is a critical component in solving the problem of enhancing customer-driven innovation.
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Turning Customer Interactions into Money: Using Predictive Analytics to Achieve Stellar ROI
sponsored by SPSS Inc. Worldwide Headquarters
| White Paper: | Posted: 07 May 2009
| | Published: | 31 Dec 2008 | |
Summary: |
This whitepaper makes the case for using predictive analytics as a catalyst for a company's growth. It includes best practices from several global companies including: Cablecom, Royal & Sun Alliance, and T. Rowe Price. Ultimately, it is
about maximizing the level of understanding that can be achieved with customer data.
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MORE SPECIFIC TOPICS:
Contact Management |
CRM Analytics |
Mobile CRM |
PRM |
Profiling