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ITIL v3 Core Practice Book 1: Service Strategies Expert Podcast
sponsored by SearchCIO.com
Posted:  27 Jun 2007
Premiered:  27 Jun 2007, 09:00 EDT (13:00 GMT)
Format:  Audio
Type:  Podcast
Language:  English


ABSTRACT:
ITIL v3 Core Practice Book 1: Service Strategies
  • Guidance for senior leadership on how to leverage service management capabilities to deliver value to customers and capture value for service providers
  • Covers service portfolios, capability development, operational effectiveness and more.


Speaker

David Pultorak
CEO



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Business Process Management | IT Best Practices | IT Infrastructure | IT Service Management | IT Systems | ITIL | Standards

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