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HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance
sponsored by Micro Focus, Ltd
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The Challenge
Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application. HCL had no control over rising costs of the outsourced mainframe or the service levels for their customers, and they needed to mitigate this risk.
The Solution
Micro Focus® Studio™
Micro Focus® Server™
Benefits
Reduction in infrastructure running costs of 75%
End-to-end service scope brought under HCL Insurance BPO Services control
Batch processing 4 times faster
Reduced down time
Risk minimized by retaining and reusing the CAPSIL in its entirety
Simplified systems management
No cost to change to operations
(THIS RESOURCE IS NO LONGER AVAILABLE.)
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Available Resources from Micro Focus, Ltd
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Reuse the Business Rules that Run Your Business
sponsored by Micro Focus, Ltd
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Webcast: |
Posted: 10 Dec 2009
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Premiered:
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Available On Demand |
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Summary: |
This webcast shows you how you can accelerate the discovery, documentation, and organization of business rules hidden deep within enterprise applications and gain better understanding business logic, organizations can increase the adaptability of their enterprise applications and respond quicker to the need for change.
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AS/400 Research Library
