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Measuring and Improving Customer Satisfaction in the Insurance Industry
sponsored by MarketTools, Inc.
 | Analyst Brief: | Posted: 25 Nov 2009
| | Published: | 24 Nov 2009 | |
Summary: |
Learn how leading Insurers are using MarketTools’ CustomerSat to gather and analyze feedback from customers, employees, and others, as well manage timely responses to this feedback.
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Orthopedic Center to Grow 30 Percent and Boost Productivity with Online Services
sponsored by Microsoft
| Case Study: | Posted: 11 Nov 2009
| | Published: | 01 Feb 2009 | |
Summary: |
annatommie, an orthopedic diagnosis and treatment and rehabilitation center in the Netherlands, was growing rapidly and wanted to take advantage of electronic, automated efficiencies to save money and improve productivity, while minimizing IT costs. Read this case study to learn how Microsoft® Online Services helped them reach their goals.
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Selling to the C-Level: How to Convince Company Leaders to Buy
sponsored by ZoomInfo
| White Paper: | Posted: 09 Nov 2009
| | Published: | 09 Nov 2009 | |
Summary: |
This paper examines how to conduct successful C-level sales calls and the psychological strategies and linguistic tactics that help you convince company leaders to buy. Read on to learn the five steps for conducting the successful C-level sales call.
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The Total Economic Impact Of DMExpress
sponsored by Syncsort
| White Paper: | Posted: 28 Oct 2009
| | Published: | 25 Aug 2008 | |
Summary: |
The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of DMExpress on their organizations. Forrester’s aim is to clearly show all calculations and assumptions used in the analysis.
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Metro Atlanta YMCA Better Aligns its Mission, Member Engagement, and Marketing Communications Activities Using Birst
sponsored by Birst
| Case Study: | Posted: 19 Oct 2009
| | Published: | 19 Oct 2009 | |
Summary: |
In an attempt to tailor and more effectively promote its programs, the Metro Atlanta YMCA turned to Birst for a new set of Business intelligence (BI) tools. Birst delivered with features that included automated dashboards and adhoc reporting at a fair price. Read on to learn the benefits YMCA experienced when they switched to Birst.
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From Business Intelligence to Business Optimization
sponsored by IBM
| Analyst Report: | Posted: 05 Oct 2009
| | Published: | 05 Oct 2009 | |
Summary: |
This whitepaper, written by Hurwitz and Associates, talks about moving from Business Intelligence to Business Optimization and the road to increased business benefits.
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Using Encrypting File System to Protect Microsoft Dynamics CRM Data on a V3c Client Running Windows XP Professional
sponsored by Microsoft
| White Paper: | Posted: 10 Sep 2009
| | Published: | 28 Jun 2007 | |
Summary: |
This white paper explains how to use Encrypting File System (EFS), a feature that is provided by default in the Windows® operating system, to protect data in Microsoft Dynamics CRM clients for Outlook Compatibility Update running on Windows XP Professional Service Pack 2 (SP2). There are many different solutions available to encrypt data on disk.
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NBA Basketball Team Scores with Sales Force Automation Tool
sponsored by Microsoft
| Case Study: | Posted: 10 Sep 2009
| | Published: | 11 Apr 2008 | |
Summary: |
Read how a Microsoft Dynamics solution helped a NBA Basketball team gain benefits such as system connectivity, sales force automation, and enhanced productivity.
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Switching from Salesforce.com to Microsoft Dynamics CRM Helps Jones Lang LaSalle Implement Global Enterprise Model
sponsored by Microsoft
| Case Study: | Posted: 10 Sep 2009
| | Published: | 22 Jul 2008 | |
Summary: |
Microsoft Dynamics CRM has enabled Jones Lang LaSalle to share customer and account information globally, while still offering functionality tailored to the unique processes of its many business units and more than 700 local offices.
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Microsoft Dynamics CRM Online Case Study: High Five Sportswear
sponsored by Microsoft
| Case Study: | Posted: 10 Sep 2009
| | Published: | 09 Sep 2009 | |
Summary: |
Learn how a sports apparel company was able to drastically improve customer service by adopting Microsoft Dynamics as their CRM system.
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Drive Real-World Business Processes with Microsoft Dynamics CRM
sponsored by Microsoft
 | Webcast: | Posted: 09 Sep 2009
| | Premiered: | Available On Demand | | | Speaker: |
Jeff Lowe, Solution Specialist, Microsoft Dynamics
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Summary: |
Watch this webcast to learn how Microsoft Dynamics CRM can help you develop and strengthen profitable customer relationships.
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Driving Business Process Productivity by Tuning Your Customer-Centric Business Processes for Profit
sponsored by Microsoft
| Webcast: | Posted: 09 Sep 2009
| | Premiered: | Available On Demand | | | Speaker: |
Todd Baana, Partner Technology Specialist
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Summary: |
This webcast demonstrates how Microsoft Dynamics CRM can be used to capture and manage structured and unstructured sales and marketing customer data within a single, integrated system can help increase your organization's return on investment.
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Microsoft Dynamics Webcast: Beyond the Boundaries of Traditional CRM
sponsored by Microsoft
| Webcast: | Posted: 09 Sep 2009
| | Premiered: | Available On Demand | | | Speaker: |
Christian Pedersen, Senior Director, CRM Product Management
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Summary: |
Watch this webcast to learn the concrete ways Microsoft Dynamics CRM can help you attain a 360-degree view of your customers.
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Junk Removal Service Finds Gold with Microsoft Dynamics CRM Online
sponsored by Microsoft
| Case Study: | Posted: 09 Sep 2009
| | Published: | 02 May 2009 | |
Summary: |
The founder of a full-service debris removal company discusses the advantages of Microsoft Dynamics CRM Online to his company. The cost-effectiveness of the solution, ease of implementation and robust security features are key factors in their choice of Microsoft Dynamics CRM.
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Intelligent Decisions: Enhancing Processes with Business Rules and Predictive Models
sponsored by SPSS Inc. Worldwide Headquarters
| Webcast: | Posted: 04 May 2009
| | Premiered: | Available On Demand | |
Summary: |
Learn how your organization can integrate analytics with business processes to become a Predictive Enterprise that employs insights to make intelligent decisions. This webinar will show you the fundamentals of combining industry knowledge and business rules with powerful analytics to improve revenue generation and business performance.
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SEE: Related Topics