Automatic Call Distributor Reports

SIP contact centers: Key benefits and potential challenges
sponsored by TechTarget Security
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

TechTarget Security

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

MicroScope – July 2020: MSPs lend a helping hand
sponsored by MicroScope
EZINE: In this issue, read about how the Covid-19 pandemic has allowed for managed services players to show their worth, and discover how the use of collaborative tools has made businesses consider how to make conference calls more engaging
Posted: 08 Feb 2021 | Published: 03 Jul 2020

MicroScope

CW Europe September 2019: Netherlands authorities halt datacentre construction and call for a policy rethink
sponsored by TechTarget ComputerWeekly.com
EZINE: The Netherlands has for years attracted datacentre investment and has seen major construction projects. Amsterdam alone has 33 datacentres within a radius of 20km. So when the local authority in Amsterdam and Haarlemmermeer called an immediate halt to datacentre construction, it was a shock.
Posted: 08 Feb 2021 | Published: 12 Sep 2019

TechTarget ComputerWeekly.com

MicroScope – January 2023: Channel themes for 2023
sponsored by MicroScope
EZINE: In this month's ezine, we provide a guide to the main areas of focus for the channel in the year ahead and look at what makes a good partner incentive programme.
Posted: 09 Jan 2023 | Published: 09 Jan 2023

MicroScope

UKTech50 2021 - The most influential people in UK technology
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this e-guide: Computer Weekly has announced the 11th annual UKtech50, our definitive list of the movers and shakers in UK technology – the CIOs, industry executives, public servants and business leaders driving the role of technology in the UK economy.
Posted: 15 Mar 2021 | Published: 08 Mar 2021

TechTarget ComputerWeekly.com

Computer Weekly – 28 February 2023: The race to net zero
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we examine the role of green tech in helping businesses contribute to the government's 2050 net-zero targets. We also talk to Spotify about the importance of open source for the music streaming service and how hybrid working is evolving as the post-pandemic workplace continues to change. Read the issue now.
Posted: 27 Feb 2023 | Published: 28 Feb 2023

TechTarget ComputerWeekly.com

CW Middle East - July-September 2022: UAE citizens embrace new digital technologies
sponsored by TechTarget ComputerWeekly.com
EZINE: A survey shows that people in the United Arab Emirates believe next-generation technologies such as 3D printing and artificial intelligence will become widespread in the country. Also read how the UAE has improved its security posture amid mounting cyber threats.
Posted: 22 Jun 2022 | Published: 07 Jul 2022

TechTarget ComputerWeekly.com

The Essential IT Automation Success Checklist
sponsored by Red Hat
PRODUCT OVERVIEW: Automation is a top business initiative for 60% of organizations. In this product overview, discover 5 ways you can use Red Hat Ansible Automation Platform to simplify your company’s automation management efforts.
Posted: 22 Apr 2024 | Published: 22 Apr 2024

Red Hat

CW EMEA - June 2023: IT budgets buck trend
sponsored by TechTarget ComputerWeekly.com
EZINE: Despite gloomy economic conditions worldwide, IT leaders in EMEA expect budgets to increase this year, according to TechTarget/Computer Weekly's IT Priorities survey. We also look at how health authorities in the UAE are modernising healthcare services, how Finland and Estonia are sharing expertise, and how the Dutch government is addressing bias.
Posted: 08 Jun 2023 | Published: 08 Jun 2023

TechTarget ComputerWeekly.com