BSS/OSS Reports

Computer Weekly – 7 November 2023: How ExxonMobil is leading with data
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to the leader of ExxonMobil's data organisation, about the energy giant's strategy to establish enterprise-wide principles for the use of data. As the UK's Online Safety Act comes into force, we examine the tech sector's concerns over the laws around end-to-end encryption. Read the issue now.
Posted: 06 Nov 2023 | Published: 07 Nov 2023

TechTarget ComputerWeekly.com

Maximizing ERP Return on Investment with On-Demand Support Services
sponsored by itelligence, Inc.
WHITE PAPER: The current economic environment challenges manufacturers seeking to capitalize on their enterprise resource planning (ERP) software: How can a company increase ERP functionality while reducing operating costs and even head counts? To achieve this difficult balance, many manufacturers have turned to on-demand ERP-support services.
Posted: 08 Mar 2010 | Published: 08 May 2009

itelligence, Inc.

Oracle Advanced Customer Services: Solution Support Center
sponsored by Oracle Corporation
WEBCAST: The Oracle Solution Support Center, Oracle's most comprehensive Advanced Customer Service, is the best way to protect mission-critical operations and drive business success.
Posted: 18 Feb 2008 | Premiered: Feb 18, 2008

Oracle Corporation

Why WebSphere Operational Decision Management?
sponsored by IBM
WHITE PAPER: In this white paper, learn what to look for in a decision management solution and how to make a case for business users of information technology.
Posted: 24 Oct 2011 | Published: 24 Oct 2011

IBM

Collaboration Without Boundaries: IBM Lotus Domino 8 and Open Collaboration Client Solution Powered by Red Hat Enterprise Linux
sponsored by Red Hat and JBoss
WHITE PAPER: The cost of downtime can be enormous, even catastrophic. IBM and Red Hat have a single, security-rich collaboration and messaging platform that makes it simple, easy, and affordable to improve organizational productivity and effectiveness.
Posted: 18 May 2009 | Published: 15 May 2009

Red Hat and JBoss

The Need for SOA to Achieve Flexibility and Agility within Plant Operations
sponsored by Apriso Corporation
WHITE PAPER: This white paper offers a check list that manufacturers can use for evaluating and comparing alternative Manufacturing Execution Systems (MES), Warehouse Management Systems (WMS) and Quality Management Systems (QMS).
Posted: 29 Aug 2008 | Published: 28 Aug 2008

Apriso Corporation

BPM and SOA Require Robust and Scalable Information Systems
sponsored by IBM
WHITE PAPER: Read this white paper for a discussion of the principles for the convergence of BPM and SOA from an information system perspective. The primary audiences are IT leaders and architects that need to understand how to effectively combine BPM and SOA in support of business integrity and operational excellence.
Posted: 03 Aug 2010 | Published: 02 Nov 2010

IBM

Shenzhen Telecom
sponsored by Pitney Bowes Group 1 Software
CASE STUDY: Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.
Posted: 01 Jul 2008 | Published: 01 Jul 2008

Pitney Bowes Group 1 Software

IDC - Supporting the Complex Data Center
sponsored by DellEMC and Intel®
WHITE PAPER: Learn the importance of support services in data center environments. Inside, you'll learn about the role of vendor-supplied support services, how to evaluate the support offerings and capabilities of each vendor,and more.
Posted: 12 Sep 2013 | Published: 30 Apr 2013

DellEMC and Intel®

Baseline Discovery Audit Datasheet
sponsored by BMC-Accenture
WHITE PAPER: This exclusive resource presents a baseline discovery auditing solution to help you gain insight into key infrastructure and application dependencies in your environment, before embarking on cloud, automation, or proactive operations initiatives.
Posted: 29 Aug 2011 | Published: 29 Aug 2011

BMC-Accenture