Computer Support Services Reports

Top 10 Skills in Demand in 2010
sponsored by Global Knowledge
WHITE PAPER: In the Global Knowledge/TechRepublic 2010 Salary Survey, conducted at that end of last year, one of the questions put to respondents was "What skill set will your company be looking to add in 2010?" Here's the complete list, with the No. 1 skill listed being in the highest demand.
Posted: 25 Jan 2010 | Published: 25 Jan 2010

Global Knowledge

The All New 2010 Intel Core vPro Processor Family and Windows 7: Your Best Choice for Business PCs
sponsored by Intel
WHITE PAPER: The all new Intel® Core™ vPro™ processor family complements the new Windows® 7 operating system by building effective trusted computing and management mechanisms into the hardware. Read this paper to learn more.
Posted: 04 Oct 2010 | Published: 25 Jan 2010

Intel

Computer Weekly - 6 March 2012: Windows 8 - tablet meets desktop
sponsored by TechTarget ComputerWeekly.com
EZINE: This week’s Computer Weekly delves into the new world of Windows 8. We also talk to some top CIOs about how the downturn has shaped their priorities. You'll also find the third and final part of our Buyer's Guide to IPv6 migration, all inside this digital magazine.
Posted: 05 Mar 2012 | Published: 06 Mar 2012

TechTarget ComputerWeekly.com

A special issue celebrating 30 years of MicroScope
sponsored by MicroScope
EZINE: A special issue celebrating the 30th anniversary of MicroScope's launch back in 1982.
Posted: 07 Dec 2012 | Published: 10 Dec 2012

MicroScope

Desktop Modernization Simplified
sponsored by RES Software
WHITE PAPER: This whitepaper will help you learn more about keeping the impact of desktop infrastructure changes to a minimum,  including centralization through virtual desktop computing, implementation of removable disk security and more.
Posted: 14 Oct 2013 | Published: 14 Oct 2013

RES Software

How (and Why) to Get Going with Windows Vista Adoption
sponsored by Microsoft
TECHNICAL ARTICLE: There is a lot of misinformation about Windows Vista in a managed IT environment. This article is intended to clear up misperceptions and provide an honest and frank assessment of the challenges and benefits of Windows Vista for IT professionals.
Posted: 26 Nov 2008 | Published: 26 Nov 2008

Microsoft

EDS Workplace Management Services and PCs with Intel vPro Technology
sponsored by Intel Corporation
WHITE PAPER: The evaluation showed that EDS could use a dedicated software application, or "virtual appliance," to update software applications, remediate PCs, and restore data for a user OS that had become inoperative.
Posted: 02 Oct 2006 | Published: 01 Oct 2006

Intel Corporation

Aberdeen Study: Laptop Lost or Stolen? Five Questions to Ask and Answer
sponsored by Intel
ANALYST REPORT: For every 100 laptop PCs companies issue, 15 will never be seen again, according to this research report sponsored partly by Intel. Five will be lost or stolen (one recovered) and 11 will simply vanish, leaving companies stuck for millions of dollars in compromised data alone.
Posted: 27 Apr 2010 | Published: 01 Feb 2010

Intel

LEVERAGING LIVE CHAT TO ACHIEVE HIGH FCR RATES
sponsored by NTR Global
WHITE PAPER: To minimize downtime caused by technical failures and end-user problems, organizations can implement rapid resolution processes. Access this white paper to learn how you can leverage live chat to significantly improve customer support efficiency.
Posted: 11 Oct 2011 | Published: 12 Oct 2011

NTR Global

La Jolla Institute for Allergy & Immunology: Customer Video
sponsored by Absolute
VIDEO: In this on-demand video case study, learn how the right enterprise-level management software allowed La Jolla Institute for Allergy & Immunology to better manage, secure, and track all of its systems and devices.
Posted: 12 Nov 2013 | Premiered: 12 Nov 2013

Absolute