User Guides Reports

MSP Documentation: Why it's Essential to Scaling Your Business
sponsored by SolarWinds, Inc.
EGUIDE: One of the most important moves an MSP can make as they grow is to document what they've changed. Use this expert guide to help understand how you should start, what information to keep, and which tools can help execute this documentation.
Posted: 26 Jul 2017 | Published: 20 Jul 2017

TOPICS:  Documentation
SolarWinds, Inc.

Early days of Agile development: Lessons for small projects
sponsored by IBM
EGUIDE: It’s been 10 years since the Agile Manifesto was first crafted, but the principles remain the same. In this tip guide, Agile expert Chris McMahon talks about early experiences with Agile development and how the lessons still apply today.
Posted: 28 Dec 2012 | Published: 07 Nov 2011

IBM

Open Grid Europe is open to new approaches for IT training
sponsored by Hewlett-Packard Enterprise
CASE STUDY: In this brief case study, learn how Open Grid Europe leveraged e-learning software that enabled rapid and flexible creation of electronic, interactive manuals and software documentation for their employees. Discover the benefits Open Grid experiences thanks to this e-learning program and their new ALM software by reading now.
Posted: 12 Nov 2013 | Published: 30 Nov 2012

Hewlett-Packard Enterprise

Creating an Online Parts Catalog to Increase Part Sales and Improve Aftermarket Customer Satisfaction
sponsored by Enigma, Inc.
WHITE PAPER: This white paper documents the experiences of three companies that have implemented Enigma's electronic parts catalogs.
Posted: 11 Mar 2008 | Published: 01 Jan 2008

Enigma, Inc.

15 Minute Guide To Case Management
sponsored by EMC Corporation
WHITE PAPER: In 15 minutes we'll discuss case management, explain why it's important, suggest how it enables connected government, touch on how it can be applied across a variety of case types, discuss the components of a case management solution, and offer deployment guides and suggestions.
Posted: 23 Nov 2009 | Published: 23 Nov 2009

EMC Corporation

A true story about using XML forms and DB2 to process millions of tax returns
sponsored by IBM
INFORMATION CENTER: This blog post discusses the toll that managing high volumes of paper documents can take on business budgets and efficiency. Learn about an electronic approach that one company implemented and the savings they achieved.
Posted: 27 Jul 2011 | Published: 07 Jun 2011

IBM

Clinical Documentation: Driving Performance in the New World of Healthcare
sponsored by Nuance
WHITE PAPER: This resource asks some important questions regarding healthcare operations, and examines key tactics that can help you take the pain out of the documentation process and find healthcare success.
Posted: 28 Aug 2013 | Published: 28 Aug 2013

Nuance

10 Obvious Statements about Software Configuration and Change Management (And What They Mean For Your Organization)
sponsored by Remain Software
WHITE PAPER: This document will explore 10 important aspects that should be considered before proceeding with the implementation of a specific solution.
Posted: 07 Jun 2013 | Published: 16 Apr 2009

Remain Software

Ensuring Personally Identifiable Information (PII) Security Within U.S. Government Agencies
sponsored by Embarcadero Technologies, Inc.
WHITE PAPER: Safeguarding personally identifiable information (PII) and remaining in compliance with government regulations is a difficult challenge made easier with database tools from Embarcadero Technologies.
Posted: 27 Mar 2009 | Published: 27 Mar 2009

Embarcadero Technologies, Inc.

Distributed Data Capture: Reducing the Cost of Remote Business Processes
sponsored by Kofax, Inc.
WHITE PAPER: In today’s global economy, information exchange is vital. Competitive advantage goes to the companies that can share information and collaborate quickly and accurately in the most cost-effective manner. Read this white paper now to learn how to effectively lower the costs of your business's document capture process.
Posted: 10 Mar 2011 | Published: 10 Mar 2011

Kofax, Inc.