ACDS Reports

SIP contact centers: Key benefits and potential challenges
sponsored by TechTarget Security
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

TechTarget Security

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Computer Weekly – 28 February 2023: The race to net zero
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we examine the role of green tech in helping businesses contribute to the government's 2050 net-zero targets. We also talk to Spotify about the importance of open source for the music streaming service and how hybrid working is evolving as the post-pandemic workplace continues to change. Read the issue now.
Posted: 27 Feb 2023 | Published: 28 Feb 2023

TechTarget ComputerWeekly.com

A Computer Weekly Buyer's Guide to Hyperautomation and Bots
sponsored by TechTarget ComputerWeekly.com
EGUIDE: The advantages of bots are only multiplying for businesses across the globe. In this 15-page buyer's guide, Computer Weekly looks at how robotic process automation is evolving, the benefits it brings for coders and the ways artificial intelligence can enhance customer service.
Posted: 30 Apr 2021 | Published: 30 Apr 2021

TechTarget ComputerWeekly.com

MicroScope – July 2023: The pressure to deliver
sponsored by MicroScope
EZINE: With technology always changing, it can feel like an impossible feat to keep up – we speak to experts about how the channel handles rapid change and the pressure this places on partners to meet customer expectations. Also read about major themes of the market and how the topic of return on investments needs to stretch beyond economics
Posted: 06 Jul 2023 | Published: 07 Jul 2023

MicroScope

2021 UKI Salary Survey Analysis Video
sponsored by TechTarget ComputerWeekly.com
EGUIDE: We take a look at our 2021 Salary Survey results from over 300 respondents who work in the UKI IT sector. We will be breaking down which job functions get paid what, what areas of IT companies will be investing in in 2021 and the current diversity landscape residing in the UK tech sector.
Posted: 30 Mar 2021 | Published: 30 Mar 2021

TechTarget ComputerWeekly.com

Computer Weekly - 31 March 2020: Can the internet take the strain?
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, as millions of people work from home, we examine the measures in place to make sure the internet stays up and running. Our latest buyer's guide looks at the best practice in application modernisation. And we find out how IT leaders are tackling the skills shortage to recruit the best tech talent. Read the issue now.
Posted: 08 Feb 2021 | Published: 31 Mar 2020

TechTarget ComputerWeekly.com

CW Benelux - November 2022 - January 2023: Heineken finds the right brew for digital
sponsored by TechTarget ComputerWeekly.com
EZINE: Heineken's data management director has revealed some of the ways the company is using information technology to transform digitally. Also read how a PhD student in the Netherlands is detecting hidden messages on the internet by exploring the practice of steganography.
Posted: 26 Oct 2022 | Published: 10 Nov 2022

TechTarget ComputerWeekly.com

CW Middle East - July-September 2022: UAE citizens embrace new digital technologies
sponsored by TechTarget ComputerWeekly.com
EZINE: A survey shows that people in the United Arab Emirates believe next-generation technologies such as 3D printing and artificial intelligence will become widespread in the country. Also read how the UAE has improved its security posture amid mounting cyber threats.
Posted: 22 Jun 2022 | Published: 07 Jul 2022

TechTarget ComputerWeekly.com

EMEA Emergency Services eBook Network Technologies Transforming Public Safety
sponsored by Cradlepoint
EBOOK: Emergency services depend on digital and connected technologies to help quickly provide life-saving assistance, deal with emergencies, and bring order to chaotic situations. In this e-book, learn how Cradlepoint helped 5 different emergency service departments stay connected.
Posted: 08 Feb 2021 | Published: 23 Apr 2020

Cradlepoint