Customer Management Data White Papers, Software Downloads, Definition and Webcasts

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Customer Management Data Reports

MicroScope: Steering IT in the right direction sponsored by MicroScope EZINE: An issue looking at the timing of the ideal sales pitch and just what's happening with IoT and the channel. Posted: 08 Feb 2021 \| Published: 26 Jan 2018 TOPICS: Customer Data Management \| Customer Loyalty \| Customer Satisfaction \| Customer Service \| Customer Support Software

CW Innovation Awards: SIA taps blockchain for loyalty app sponsored by TechTarget ComputerWeekly.com EGUIDE: In this case study, learn how Singapore Airlines expanded its blockchain-based digital wallet, Kris+, into a broader digital lifestyle platform. Posted: 11 May 2021 \| Published: 11 May 2021 TOPICS: Customer Data Management \| Customer Loyalty \| Customer Privacy \| Customer Retention \| Privacy Rights \| Risk Management \| Transportation Industry

The Salesforce Analytics Cloud: Challenges, Benefits, & Uses sponsored by Salesforce.com EGUIDE: Inside this expert e-guide, compare the benefits and challenges of moving to Salesforce Analytics Cloud. Plus, discover how 2 companies, Akamai Technologies and Berkshire Hathaway Travel Protection, use Salesforce Analytics Cloud to fix the sales funnel and make more deals. Posted: 20 Jun 2017 \| Published: 19 Jun 2017 TOPICS: Cloud Computing \| Customer Data Management \| Data Analytics \| Platform as a service \| Sales \| Sales and Marketing Software

The Business Benefits of Managing Cyber Risk and Minimizing Unnecessary Data sponsored by UnitedLex EGUIDE: Cyber risk management is becoming an increasingly important area of concern as company directors' realize the limitations of insurance. How can you address this risk and instill confidence in your customer engagement? Find out how to enhance your cyber risk management using 4 key strategies. Posted: 18 Feb 2016 \| Published: 16 Feb 2016 TOPICS: CRM \| CRM Best Practices \| Customer Data Management \| Customer Interaction Services \| Customer Loyalty \| Customer Privacy \| Customer Retention \| Customer Satisfaction \| Customer Service \| Cybersecurity \| Endpoint Security \| Malware \| Risk Assessment \| Risk Management \| Security \| Security Architectures \| Security Best Practices \| Security Infrastructure \| Security Management \| Security Threats

How to Choose the Best CMS for Customer Experience Management sponsored by Sitecore WHITE PAPER: The following white paper provides readers with practical advice on how to choose the best CMS for customer experience management. Learn about the 6 roadmap checkpoints for choosing the right CMS, 20 important features to consider, and more. Posted: 10 Jun 2014 \| Published: 10 Jun 2014 TOPICS: Content Analytics \| Content Delivery \| Content Management \| Customer Data Management \| Customer Satisfaction

Customer experience strategy hinges on insight from analytics sponsored by [24]7.ai EGUIDE: The key to success is being able to use the data you collected to develop effective CEM strategies. In this expert e-guide, explore how organizations from multiple industries are leveraging insights from data analytics to develop effective customer experience management strategies and give their businesses a boost. Posted: 28 Jun 2016 \| Published: 24 Jun 2016 TOPICS: Customer Data Integration \| Customer Data Management \| Customer Profiles \| Customer Satisfaction \| Data Analytics \| Data Collection \| Data Integration \| Data Management \| Data Mining \| Data Quality \| Market Research \| Market Trends \| Marketing

Creative Strategies Yield Greater Customer Insight sponsored by TechTarget Customer Experience EBOOK: To improve customer experience, companies need to tune into the different platforms consumers use, unify data silos, integrate information systems and plan thoughtful strategies for engaging customers. Discover how to plug the holes in your business' customer experience strategy. Posted: 24 Jun 2016 \| Published: 24 Jun 2016 TOPICS: CRM \| CRM Software \| Customer Data Management \| Data Warehouses \| Mobile CRM

CRM Survival Guide sponsored by bpm'online EGUIDE: As with anything, it is important to start off your CRM initiative on the right foot. The only way to do that is by understanding everything this technology has to offer. From common features to the latest trends, this comprehensive guide breaks down everything you need in order to get started with CRM. Posted: 31 Aug 2016 \| Published: 29 Aug 2016 TOPICS: CRM \| CRM Best Practices \| Customer Data Management \| Customer Retention \| Customer Satisfaction \| Data Collection \| Data Mining

CRM System vs. Spreadsheets for Managing Client Information sponsored by Insightly EGUIDE: This expert e-guide discusses why Prosound, a consulting company that focuses on improving customer phone experience, traded in their spreadsheets for a CRM system with mobile integration. Plus, learn the questions you need to ask yourself before implementing a CRM system. Posted: 07 Mar 2016 \| Published: 03 Mar 2016 TOPICS: CRM \| CRM Software \| Customer Data Integration \| Customer Data Management \| Customer Retention \| Customer Service \| User Experience

Making Connections with a Social Business Expert sponsored by IBM PRESENTATION: Learn how IBM Connections can help your organization improve its social business strategy by adding capabilities end users are familiar with into everyday processes. Posted: 05 Jun 2014 \| Published: 06 May 2014 TOPICS: Business Process Management \| CRM \| CRM Services \| CRM Software \| Customer Data Management \| Social Computing

Customer Management Data Reports