IT Infrastructure Library White Papers, Software Downloads, Definition and Webcasts

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IT Infrastructure Library Reports

A Hybrid IT Approach to Virtualization & DevOps Management sponsored by Red Hat EGUIDE: Here, experts illustrate the evolution of multi-use virtualization tools, and you'll discover how to benefit from a hybrid approach that combines physical, virtual, and application visibility with automation and deep infrastructure analysis. Read on to also learn how DevOps is reshaping IT vendors' offerings. Posted: 02 Feb 2017 \| Published: 31 Jan 2017 TOPICS: CIOs \| IT Asset Management \| IT Best Practices \| IT Departments \| IT Governance \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services \| IT Systems \| ITIL \| Server Management \| Server Virtualization \| Systems Management \| Systems Operations \| Virtual Machine \| Virtualization Security

Buyer's Guide: Next-Generation Service Management sponsored by TechTarget ComputerWeekly.com EBOOK: In this comprehensive buyer's guide, our service management experts offer a checklist of considerations for buying next-gen ITSM software. Posted: 26 Oct 2015 \| Published: 26 Oct 2015 TOPICS: CIOs \| IT Best Practices \| IT Departments \| IT Governance \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| IT Workforce \| ITIL

Adopting ITSM Technology to Support ITIL Initiatives sponsored by ServiceNow WHITE PAPER: Discover how Yale University used new ITSM technology and ITIL best practices to deliver world-class IT services. Posted: 19 May 2014 \| Published: 07 May 2013 TOPICS: Asset Management Services \| IT Asset Management \| IT Management \| IT Service Management \| ITIL \| Software as a Service \| Systems Management \| Systems Management Services

Have you built your IT roadmap for 2011? Strategies for incorporating licensing best practices sponsored by HP and Microsoft PRESENTATION TRANSCRIPT: This presentation transcript reveals best practices for license management. Find out how you can leverage ITIL to recover costs and discover guidelines for negotiating license agreements. Posted: 08 Sep 2010 \| Published: 08 Sep 2010 TOPICS: Change Management \| IT Asset Management \| ITIL \| Licensing \| Software Licensing

IT Service Assurance: Achieve proactive IT operations sponsored by BMC-Accenture WHITE PAPER: This white paper explores the role of a command center in helping companies monitor and manage individual technologies and explains why a service-oriented approach is essential. Posted: 22 Aug 2011 \| Published: 22 Aug 2011 TOPICS: IT Management \| IT Management Services \| IT Managers \| IT Service Centers \| IT Service Management \| IT Services \| IT Systems \| ITIL

Why Buy Vs. Build Serena Service Manager sponsored by SERENA Software, Inc. WHITE PAPER: This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider. Posted: 04 Apr 2012 \| Published: 04 Apr 2012 TOPICS: Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Automation \| Business Process Management \| Business Process Management Software \| Business Service Management \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Service Management \| ITIL

As Digital Transformation Drives Innovation, Make Sure Your IT Service Management Doesn't Fall Behind sponsored by ServiceNow EGUIDE: This eGuide addresses the growth of ITSM methods, tools, and processes. Also, engage in seven CIO tips for existing and upcoming ITSM changes that are reconstructing IT services, how to manage all of these developments effectively and ways in which you can keep your enterprise relevant. Posted: 31 Oct 2016 \| Published: 24 Oct 2016 TOPICS: CIOs \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| IT Asset Management \| IT Asset Management Software \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| ITIL

The Perfect Combo: ITIL, ITSM and Social Media sponsored by BMC Software, Inc. WHITE PAPER: This whitepaper details how social media is changing IT and covers the value it can bring to your service desk. Posted: 24 Feb 2014 \| Published: 24 Feb 2014 TOPICS: IT Management \| IT Service Management \| ITIL \| Social Computing \| Social Networking

Making the case for converged and hyper-converged infrastructure sponsored by TechTarget Data Center EBOOK: This e-book from the experts at SearchConvergedInfrastructure.com helps you make the case for converged and hyper-converged in your organization. Read on to access a package of articles that will help you sell HCI to upper management, prep your environment for HCI platform installation, and more. Posted: 17 Jan 2018 \| Published: 17 Jan 2018 TOPICS: CIOs \| Converged Networks \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Center Networking \| Data Centers \| IT Infrastructure \| IT Management \| IT Systems \| IT Workforce \| ITIL \| Storage Appliances \| Storage Architectures \| Storage Best Practices \| Storage Capacity \| Storage Consolidation \| Storage Controllers \| Storage Devices \| Storage Efficiency \| Storage Hardware \| Storage Industry \| Storage Infrastructure \| Storage Management \| Storage Systems

In-house Network Test Labs and SDN Switching Assessment sponsored by Juniper Networks, Inc. EGUIDE: Keeping an in-house network test lab up to date requires considerable expertise. Learn how to avoid the complexity of maintaining an internal lab by utilizing a virtual test environment. Additionally, learn how expert bloggers assess SDN switching at UNH InterOperability Laboratory. Posted: 15 Nov 2016 \| Published: 11 Nov 2016 TOPICS: IT Governance \| IT Infrastructure \| IT Management \| IT Systems \| ITIL \| Network Architectures \| Network Best Practices \| Network Design \| Network Infrastructure \| Network Management \| Network Monitoring \| Network Performance \| Network Security \| Network Testing \| Network Traffic Analysis \| Network Traffic Management \| Networking

IT Infrastructure Library Reports