WEBCAST:
Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
TRIAL SOFTWARE:
Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.
WEBCAST:
Join us to examine some of the malware risks associated with heterogeneous computing environments and solutions to protect your valuable business assets.
WEBCAST:
Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues.
Posted: 28 Nov 2007 | Premiered: Dec 5, 2007, 09:00 EST (14:00 GMT)
VIRTUAL ENVIRONMENT:
This interactive resource discusses how you can make your business more efficient, compliant, and secured with the help of a hybrid IT service management solution.
VIRTUAL SEMINAR:
Access this webcast today to listen as Darren O'Loughlin, CSO for Dimension Data's global business enabling IT as a Service, shares strategic objectives for securing applications and workloads on an enterprise-class cloud.
VIDEO:
IT operations faces a data deluge, at the same time as they're trying to keep up with a higher demand for service and a shrinking response window for when things go wrong. But with analytics for IT operations, you can turn terabytes of monitoring data into actionable insights that allow IT to take a proactive approach to application performance.
VIDEO:
This brief, two minute video will teach you about a single-platform IT service management (ITSM) solution that provides flexible deployment options, reduces IT costs, improves service delivery, and more.