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• Oracle Database 11g High Availability
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How Oracle leverages ITIL v3 to Help Customers Upgrade with Confidence
sponsored by Oracle Corporation
Podcast: | Posted: 16 Apr 2008
Premiered:16 Apr 2008, 09:00 EDT (13:00 GMT)
Speaker:  Saleem Haque, Vice President, Advanced Customer Services, Oracle
Summary: Hear from Saleem Haque, Vice President of Delivery for Advanced Customer Services about how ITIL methodologies, combined with Oracle best practices and unique tools are simplifying the upgrade process for their customers.
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