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Mentor Graphics Video Testimonial
sponsored by InQuira Inc
 | Videocast: | Posted: 20 Oct 2008
| | Premiered: | 18 Oct 2008 | | | Speaker: |
Tom Floodeen, VP
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Summary: |
In this video Tom Floodeen describes Inquira's online customer service model that allows support technicians to answer inquires within seconds.
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Numara® FootPrints 8: Service Management that Serves the Business
sponsored by Numara Software
| Webcast: | Posted: 28 Mar 2008
| | Premiered: | Available On Demand | |
Summary: |
The right service management solution can help build workflows around the needs of your company. View this Webcast to learn how to can gain a competitive advantage for your service management with a solution that is easy to deploy and manage.
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Numara® FootPrints Change Management: Solutions for Automating and Managing Change
sponsored by Numara Software
| Webcast: | Posted: 28 Mar 2008
| | Premiered: | Available On Demand | |
Summary: |
View this Webcast to explore the challenges in designing a workable change management process, defining approval workflows and to hear examples of creating audit trails for Sarbanes-Oxley compliance with respect to IT changes.
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Numara® Track-It! 8 Overview Webinar
sponsored by Numara Software
| Webcast: | Posted: 28 Mar 2008
| | Premiered: | Available On Demand | |
Summary: |
In this webcast learn how auditing remote desktop management and bar coding functions can optimize your help desk software. Discover features that will speed up response times and improve user satisfaction levels.
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Learn the Secrets to Improving Help Desk Productivity and User Perception - Vendor Webcast
sponsored by Citrix Online
| Webcast: | Posted: 10 Oct 2006
| | Premiered: | Available On Demand | | | Speaker: |
Chip Gliedman, Vice President of Forrester Research, Inc.
Shelly Cobb, Product Manager, Citrix Online
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Summary: |
Discover more about a secure, remote support solution to help your organization improve help desk productivity and reduce downtime and costs.
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SEE: Related Topics