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| Most Popular ITIL Reports
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Data Center Automation and Virtualization
sponsored by CA
 | Webcast: | Posted: 07 Nov 2008
| | Premiered: | Available On Demand | | | Speakers: |
Malcolm Fry, Author Executive Consultant
Randal Locke, Senior Principal
Steve Widen, Moderator
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Summary: |
This webcast will provide insight on how to Gain Confidence and Control with Service Management and how IT can provide greater business value.
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Prevent Garbage-In, Garbage-Out in Your CMDB. Real-World Best Practices from Maritz and HP - Vendor Webcast
sponsored by Hewlett-Packard Company
| Webcast: | Posted: 24 Sep 2008
| | Premiered: | Available On Demand | | | Speakers: |
Gerry Imhoff, Corporate Vice President and Director of Global Infrastructure Services, Maritz Inc
Mahesh Kumar, Product Marketing Director, HP Software
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Summary: |
CMDB is not a silver bullet for managing application complexity-so, how do you prevent garbage-in garbage-out? This webcast uses real-life examples to show you how to create a solid, unified foundation that supports dependency mapping.
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Blackberry Certification Program: Understanding IT Certifications
sponsored by BlackBerry
| Webcast: | Posted: 25 Aug 2008
| | Premiered: | Available On Demand | | | Speaker: |
Esper Chawah, Manager
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Summary: |
In this session, Esper Chawah explains the fundamentals of high stakes certification programs as well as the IT certification exam process.
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How Oracle leverages ITIL v3 to Help Customers Upgrade with Confidence
sponsored by Oracle Corporation
 | Podcast: | Posted: 16 Apr 2008
| | Premiered: | 16 Apr 2008, 09:00 EDT (13:00 GMT) | | | Speaker: |
Saleem Haque, Vice President, Advanced Customer Services, Oracle
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Summary: |
Hear from Saleem Haque, Vice President of Delivery for Advanced Customer Services about how ITIL methodologies, combined with Oracle best practices and unique tools are simplifying the upgrade process for their customers.
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ITIL Now - A Stepped Approach
sponsored by Numara Software
| Webcast: | Posted: 01 Apr 2008
| | Premiered: | Available On Demand | |
Summary: |
Many ITIL-based projects fail to deliver because the scope is too large. Listen to this Webcast to learn about an integrated IT Service Management for key processes such as configurations, incidents, problems, and service level management.
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Increasing IT Efficiency by Mobilizing ITSM and ITIL Capabilities
sponsored by BlackBerry
| Webcast: | Posted: 08 Nov 2007
| | Premiered: | Available On Demand | | | Speaker: |
Peter Keller, Senior Marketing Manager, Research In Motion
Mark Lloyd, ITSM Business Manager, Vettro
Doug Mueller, CTO for the Service Management Business Unit, BMC Software
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Summary: |
This Webcast reviews the best practices and business drivers for mobilizing ITSM applications.
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ITIL v3 Core Practice Book 2: Service Design Expert Podcast - Expert Podcast
sponsored by SearchCIO.com
| Podcast: | Posted: 27 Jun 2007
| | Premiered: | 27 Jun 2007, 09:00 EDT (13:00 GMT) | | | Speaker: |
Moira Stepchuk, Senior Consultant
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Summary: |
Download our ITIL v3 Expert Podcasts for an overview of the new version and details on the new content in each of its five books.
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ITIL v3 Core Practice Book 3: Service Transition Expert Podcast - Expert Podcast
sponsored by SearchCIO.com
| Podcast: | Posted: 27 Jun 2007
| | Premiered: | 27 Jun 2007, 09:00 EDT (13:00 GMT) | | | Speaker: |
Rich Schiesser, Principal Consultant
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Summary: |
Download our ITIL v3 Expert Podcasts for an overview of the new version and details on the new content in each of its five books.
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ITIL v3 Core Practice Book 4: Service Operation Expert Podcast - Expert Podcast
sponsored by SearchCIO.com
| Podcast: | Posted: 27 Jun 2007
| | Premiered: | 27 Jun 2007, 09:00 EDT (13:00 GMT) | | | |
Summary: |
Download our ITIL v3 Expert Podcasts for an overview of the new version and details on the new content in each of its five books.
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ITIL v3 Core Practice Book 5: Continual Service Improvement Expert Podcast - Expert Podcast
sponsored by SearchCIO.com
| Podcast: | Posted: 27 Jun 2007
| | Premiered: | 27 Jun 2007, 09:00 EDT (13:00 GMT) | | | Speaker: |
Kathryn Pizzo, Senior Consultant
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Summary: |
Download our ITIL v3 Expert Podcasts for an overview of the new version and details on the new content in each of its five books.
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ITIL v3 Core Practice Book 1: Service Strategies Expert Podcast - Expert Podcast
sponsored by SearchCIO.com
| Podcast: | Posted: 27 Jun 2007
| | Premiered: | 27 Jun 2007, 09:00 EDT (13:00 GMT) | | | Speaker: |
David Pultorak, CEO
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Summary: |
Download our ITIL v3 Expert Podcasts for an overview of the new version and details on the new content in each of its five books.
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Learn the Secrets to Improving Help Desk Productivity and User Perception - Vendor Webcast
sponsored by Citrix Online
| Webcast: | Posted: 10 Oct 2006
| | Premiered: | Available On Demand | | | Speaker: |
Chip Gliedman, Vice President of Forrester Research, Inc.
Shelly Cobb, Product Manager, Citrix Online
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Summary: |
Discover more about a secure, remote support solution to help your organization improve help desk productivity and reduce downtime and costs.
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SEE: Related Topics