WHITE PAPER:
The current utilities environment requires companies to decrease costs while increasing the ability to control utility assets. One key challenge is how to take advantage of new technologies to better manage the delivery of service to customers today and into the future. IBM Service Management for the IUN provides a blueprint for getting started.
WHITE PAPER:
This white paper provides a business case for considering Vietnam as an offshore outsourcing destination, and offers specific examples from the IT and software industries, including a US software testing firm with a facility in Vietnam.
WHITE PAPER:
This white paper addresses the top concerns of IT professionals who resist the deployment of pervasive, enterprise-wide wireless networks. It identifies these reservations based on the experience of Cisco Systems and Intel.
WHITE PAPER:
This white paper explores using a leading tool for Windows 7 migration. Learn about the information needed to determine and realize the business benefits of utilizing this solution, when comparing it to other solutions.
WHITE PAPER:
Data is the lifeblood of organizations but few organizations take an asset-based, comprehensive approach to it. It drives too much cost because of redundant proliferation, poor synchronization across applications and lack of comprehensive availability policies. Read this paper to learn how effective data integration strategies can help.
WHITE PAPER:
Access this analyst report to learn why IBM's PureFlex represent a more compelling mainstream cloud alternative when compared with VCE's Vblock cloud offerings.
WHITE PAPER:
This paper explores the opportunities and challenges presented by the introduction of services on 4G networks, and examines how a strategic BI implementation can help to transform the services a company provides while managing costs of providing them. It also considers the variety of practical applications of a BI system.
WHITE PAPER:
Despite widespread awareness of the impact of cybercrime, cyber attacks continue to occur frequently and result in serious financial consequences for businesses and government institutions.
WHITE PAPER:
This white paper addresses high labor costs that are inevitable with contact centers and how a telecommuting or home agent program can greatly reduce your labor cost while increasing productivity of your contact center.
WHITE PAPER:
For customers running Sybase ASE 12.5 on Solaris 8, the long-planned end of support for that platform means that they must move their workloads to a new environment or face special support contracts. Moving to HP infrastructure brings immediate payback through lower support costs and reduction in power and cooling requirements.
