WHITE PAPER:
Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services.
WHITE PAPER:
Enterprises need to give employees a full, flexible and configurable managed desktop environment to meet diverse business requirements and user productivity needs. Find out how HP can help.
WHITE PAPER:
This white paper examines the keys to successful infrastructure management for your server and network devices. Access this paper to discover how to create better business value using outsourcing, managed, and cloud services, as well as evaluate your in-house handling of infrastructure management.
WHITE PAPER:
Virtualization is more than a technology. It is a way of thinking about problems that allow us to go beyond the physical limitations normally associated with entire classes of hardware, from servers to storage. Attaining the maximum benefits of virtualization, however, requires a plan and constant monitoring to ensure peak performance.
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Read this white paper to learn how a process-based approach to managing application demand can finally help IT service organizations give their user base what they want—more revenue, more market share, and more customers.
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This whitepaper is a Q&A about the Cisco cloud index that will give you a full understanding of how it works and how you can use it to help you run your data center.
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This whitepaper discusses how to define, track and enforce IT policies; automate IT compliance processes; and reduce the effort and cost of managing business applications.
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This whitepaper provides a 36-criteria evaluation of workplace services vendors, identifying the 8 most significant global workplace services providers.
WHITE PAPER:
To survive in today's economy, your IT organization will face increasing pressure to do more with less and work from anywhere at anytime. Imagine how much more productive your service desk personnel could be if they were able to periodically manage and respond to issues from the field, rather than having to check in at their desktops.