Podcasting White Papers

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Podcasting White Papers (View All Report Types)

Why You Should Take a Holistic Approach to ITIL and Service Support sponsored by BMC Software, Inc. WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and... Posted: 18 Jun 2009 \| Published: 15 Jun 2009 TOPICS: Change Management \| CIOs \| Configuration Management \| Help Desks \| IT Service Management \| IT Services \| ITIL \| Service Level Management \| Service Process Optimization Software \| Workforce Planning

3 Tough Questions to Ask Your ICT Support Provider to Ensure Its Services Match Your Needs sponsored by Dimension Data WHITE PAPER: This whitepaper reviews 3 tough questions to ask your IT services provider to ensure that they are meeting your organizational needs. Posted: 03 Feb 2014 \| Published: 03 Feb 2014 TOPICS: IT Service Management \| IT Services

The Financial Benefit of Cisco’s Elastic Core sponsored by Cisco Systems, Inc. WHITE PAPER: Explore how three Cisco software-based initiatives for the core network can help you address the challenges facing core networks today – including the increasing volumes of traffic, diversity of services, and adoption of cloud services. Posted: 28 Jun 2013 \| Published: 31 Dec 2012 TOPICS: Business Process Automation \| Business Service Providers \| IT Services \| Managed Security Services \| Network Architectures \| Network Capacity \| Network Management \| Network Security \| Network Service Providers \| Network Traffic Management \| Networking \| ROI \| Routing \| TCO

The Software-Defined Data Center is Key to IT-as-a-Service sponsored by Avaya WHITE PAPER: This white paper provides an in-depth look into the migration to a software-defined data center. Discover how driving business growth has necessitated advancements in the technology infrastructure to allow IT to be delivered as-a-service. Posted: 19 Sep 2013 \| Published: 31 Aug 2013 TOPICS: CIOs \| Data Center Infrastructure Efficiency \| Infrastructure Management \| IT Management Services \| IT Services \| Network Infrastructure \| Network Management \| Networking \| Server Virtualization \| Software Architectures

SAP Implementation and Operation in Integrated Environments sponsored by VMware, Inc. WHITE PAPER: Access this detailed technical brief to learn how creating a dynamic infrastructure can advance business performance and reduce operational efforts. Posted: 31 Oct 2011 \| Published: 31 Oct 2011 TOPICS: Configuration Management \| Data Center Management \| Integration Server Hardware \| Integration Server Software \| IT Services \| Virtual Machine \| VMware

Your Guide to Improving IT Service Visibility sponsored by Pangea Systems WHITE PAPER: This whitepaper details the importance of IT service visibility for providing the performance your users demand and justifying the value of your services. Posted: 25 Jun 2014 \| Published: 20 Mar 2014 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Asset Management \| IT Auditing \| IT Departments \| IT Management \| IT Management Services \| IT Service Centers \| IT Service Management \| IT Services

IT Service Assurance: Achieve proactive IT operations sponsored by BMC-Accenture WHITE PAPER: This white paper explores the role of a command center in helping companies monitor and manage individual technologies and explains why a service-oriented approach is essential. Posted: 22 Aug 2011 \| Published: 22 Aug 2011 TOPICS: IT Management \| IT Management Services \| IT Managers \| IT Service Centers \| IT Service Management \| IT Services \| IT Systems \| ITIL

From Fear to Value: CIO Strategies for Propelling Business Through the Economic Crisis sponsored by IBM WHITE PAPER: This whitepaper outlines key strategies for CIOs to drive business results through the economic crisis. Posted: 28 May 2013 \| Published: 06 Mar 2009 TOPICS: CIOs \| Economic Environment \| Enterprise Systems \| IT Infrastructure \| IT Management \| IT Services

Forming an Agile IT Function sponsored by Hewlett Packard Enterprise WHITE PAPER: This brief resource explores the important considerations that CIOs need to keep in mind when taking steps to bring in agility into IT function. Learn how to form a roadmap to IT success by reading on now. Posted: 06 Nov 2013 \| Published: 06 Nov 2013 TOPICS: Benchmark Testing \| Business Management \| Business Performance Management \| Business Process Management \| Business Process Outsourcing \| CIOs \| IT Governance \| IT Management \| IT Managers \| IT Outsourcing Services \| IT Services

Media Conversion in Video Security and Surveillance Systems sponsored by Transition Networks, Inc. WHITE PAPER: This whitepaper discusses what can be the weakest link in many video applications – cabling infrastructure. Learn how media conversion can be an economical and effective means to convert to the cabling medium of your choice. Posted: 04 Sep 2008 \| Published: 04 Sep 2008 TOPICS: Cassette Tapes \| Fiber Optic Cable \| LAN \| Radio Services \| Security \| Televisions \| Video Equipment \| Video Systems