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SLAs are critical tools that can help ensure appropriate performance. And the use of SLAs as part of the service delivery management process is on the rise. If you’re going to succeed, you’ll have to do your homework. This paper identifies the five critical steps you should take before you define your Service Level Agreements.
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Every day, millions of files are exchanged all over the world by corporations, government entities and other organizations. Most file transfers use the popular protocol known as FTP. This paper will examine how FTP has become the standard for business-to-business file transfers and the key pitfalls that face management using this open protocol.
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Transactional application availability is more important than ever to businesses in a globalized economy. This Vendor Spotlight examines the various architectural approaches to ensuring application uptime and availability, particularly a clustered file system approach with clustered services.
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The DB2 Viper is contributing significant advancements in database compression technology. This white paper compares the leading data server compression utilities and details how to reduce storage costs and improve performance.
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The following paper is designed to act as a resource for completing a business report for a Managed File Transfer Solution. The paper will begin by detailing some of the costs associated with traditional methods of file transfer, followed by benefits of having an MFT solution, and some resources for business report writing.
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This exclusive paper discusses an easy-to-use mobile printing solution that offers multiple ways to print from any mobile device along with simple, straightforward management.
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PassMark Software recently conducted performance testing on eight security software products, on Windows 7 Ultimate Edition. View this white paper to uncover how the software performed in different areas. Each guideline is explained further in the resource.