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Some organizations continue to operate without documented processes, procedures and polices. Learn how to avoid risks to services levels, business continuity - and a new approach to IT - one that moves from a reactive to a more predictive model.
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Typical data centers draw more than twice as much power as IT loads require. The cost associated with this power consumption is considerable and often avoidable. Get tips on reducing electrical waste and learn about better ways to measure efficiency.
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Agile techniques and SOA principles are necessary elements to successfully delivering business software in this environment but by themselves they’re not sufficient. This report highlights key features of tools that you should consider if you’re interested in delivering IT capabilities that integrate people, processes and systems in flexible ways.
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Can your organization implement Hadoop clusters without being crippled by IT costs? This resource considers two major players offering structured analytics. Access now to see each of their cost-benefit results and discover the best choice for your business.
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While all CIOs understand the importance leveraging technology, most of the organizations they serve do not fully use technology to drive growth and innovation. Learn how to become more of a business leader and change partner in your organization.
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This guide explores the benefits of joint solutions featuring IBM's System x portfolio and VMware's vSphere with Operations Management. These two companies collaborated to develop solutions that address the individual needs and plans of organizations when it comes to cloud environments.
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The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.
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In this resource, CIOs will learn why vulnerability assessment is so essential to enterprise security, and can discover a leading vulnerability assessment platform that scans targeted systems on a scheduled basis in order to increase your understanding of your organization's overall security posture.
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Get in-depth insights from a new global survey of executives by The Economist Intelligence Unit, which confirms significant change in how organizations like yours deliver and use IT services, and advocates a blended model of internal and third-party services.
